Hi-Way Equipment Company

Service Survey

Please choose a location:

	Very Satisfied	Satisfied	Neither Satisfied Nor Dissatisfied	Dissatisfied	Very Dissatisfied
Score	(100-81)	(80-61)	(60-41)	(40-21)	(20-0)
Helpful attitude of service personnel
Knowledgeable technicians
Repairs made correctly the first time
Explanation of work done
Shows appreciation for my business
Communicates estimate and quote changes, as appropriate
Convenience of service hours
Response time of mobile service
Ready when promised
Summing It Up:
Overall satisfaction with Service Department
Based on this experience, would you RECOMMEND this Service Department to a friend?


	What can we do to serve you better?
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